Terms and Conditions

Terms and Conditions

1. Introduction

By using the Service offered through this Website, you are bound by the Terms and Conditions of this Agreement as set out below. If you do not agree to be bound by this Agreement, you may not use or access our Service.


“Content” means all postings, messages, text, files, images, photos, video, sounds, or other materials posted on the Website by you.

“Company”, “Grant Schemes”(“us”, “we”, “our” and “ours”) means grantschemes.co.uk, a privately owned business acting as an agent or providing services to facilitate an application.

“Client” means any person who submits or enquires as to the availability of any goods or service.

“Expressing interest” means contacting, quoting or messaging a client or business found via our Service.

“Job” means a project/job submitted by a client or agent/ organisation via our Service.

“Lead” or “Referral” means a Job which we pass to an installer or business as an expression of interest.

 “Service” means any service that is provided by Grant Schemes to you. This includes but is not limited to: provision of contact details, information about Jobs, industry information and other products. The Services may be provided through the Website, telephone or by any other electronic means.

“Agreement” means any agreement reached between an installer or agent and a Client concerning the services to be performed. An Agreement can be reached by; a verbal exchange, telephone, SMS, email or in the form of a written statement/contract.

 “Installer” means any business, partnership or sole trader who register with grantschemes.co.uk in order to connect with clients.

“You” means anyone making use of the grantschemes.co.uk Service including, but not limited to, installers, surveyors, assessors and clients.

“Website” means the website grantschemes.co.uk (or any other domain owned and controlled by Grant Schemes) and all the pages, Content and sub-domains contained therein.


grantschemes.co.uk provides a marketplace that helps clients find great installers ans surveyors/ assessors and helps clients and installers to connect.

Accuracy of Information

Although we attempt to ensure that it is correct and accurate, grantschemes.co.uk cannot guarantee the accuracy of the information on the Website, and is not liable for any problems or losses arising from errors in the content.

In using the Services provided by grantschemes.co.uk, you acknowledge that grantschemes.co.uk is not acting as a contractor or agent and is not responsible for any work done by an installer, surveyor or assessor referred on the Website. It is the responsibility of the client to select a suitable installer and to negotiate the terms for any work that they undertake. Grantschemes.co.uk will not be involved or held liable for any work, service or improvement between any client or installer.

All clients warrant that before entering into a any agreement with any installer, they will verify further details such as confirmation of insurance cover, installer guarantees, the installers qualifications and any other documentation or information to ensure they are comfortable to employ the installer.

grantschemes.co.uk is not a party to any service agreement, contract or other agreement that may arise between a client and installer as a result of their use of our Service. Accordingly, we are not liable for any loss or damage that you incur resulting from any such agreement. This clause shall survive the termination of this Agreement.


You agree to use the Website for lawful purposes only and in a way that does not: infringe the rights of, restrict, or inhibit any other user’s use and enjoyment of the Website.

Messages, profiles, job descriptions, Feedback and other Content must:

not include any profanities;

not include any racial slurs, sexist remarks or any other offensive language; and

5.2.3. not include your contact details or links to any other websites.

You are responsible for all Content that you post, message or otherwise make available via our Service.

You understand that grantschemes.co.uk does not control, and is not responsible for Content made available through the Service. Furthermore, the Website and Content available may contain links to other websites, which are completely independent of grantschemes.co.uk. grantschemes.co.uk makes no representation or warranty as to the accuracy, completeness, security or authenticity of the information contained in any such website.

Visiting links to any other websites is at your own risk. You agree that you will evaluate, and bear all risks associated with the use of that linked website.

grantschemes.co.uk will not be liable for any loss or damage incurred as a result of your use of any Content posted or otherwise made available via grantschemes.co.uk.

You understand that grantschemes.co.uk does not pre-screen or approve all content. However, grantschemes.co.uk  shall have the right but not the obligation and at its sole discretion to monitor, remove or alter any Content that is available on the Website for any reason whatsoever.

Intellectual Property

grantschemes.co.uk owns all the intellectual property rights relating to the Website, including the designs, text, database, graphics and layouts. You agree to not use or copy any part of the Website without our express permission.

The grantschemes.co.uk logo and content contained on the website may not be used by any installer, assessor or surveyor at any time without prior written consent and may be withdrawn at any time.

In the event that you inappropriately or illegally use any of the intellectual property owned by grantschemes.co.uk, your account or registration may be terminated and we reserve all rights to take the appropriate legal action against you.

The intellectual property rights on all Content that you upload to grantschemes.co.uk are retained by the copyright owner. These are added to the Website at your own risk. In doing so you hereby grant grantschemes.co.uk a worldwide, non-exclusive, fully paid up, transferable, irrevocable license to use, store, copy, modify, make available and communicate the data for any purpose.

7. Dealings with organisations and individuals

7.1. Your interactions (including payment and delivery of goods or services and/or any other terms of agreement) with organisations and/or individuals found through the Website are solely between you and such organisations.

Clients are always recommended to request any offer or quotation is confirmed in writing and additional offers or quotation obtained before making any decision. You agree that grantschemes.co.uk shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between you and an installer, assessor or surveyor or any another client on this website, or between you and any third party, you understand and agree that grantschemes.co.uk is under no obligation to become involved.

In the event that you have a dispute with one or more other clients, installers, surveyors or assessors, you hereby release grantschemes.co.uk, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our Service.


 installers assessors and surveyors may be subject to Feedback from clients if, after expressing any Interest, a Service Agreement is reached to carry out some or all of requested work or improvements. Installers assessors and surveyors are offered an opportunity to respond to any negative Feedback.

installers understand that grantschemes.co.uk is not responsible for any Feedback that Customers post, or any harm done by such content. A client who posts Feedback is directly responsible for its Content and the accuracy/legality of any such Feedback.

We perform a number of checks on Feedback with the aim of ensuring that Feedback is authentic and posted by a genuine Customer. We have the sole discretion to remove Feedback that appears to be fake, but make no claim or warranty about the accuracy or authenticity of any Feedback. Grantschemes.co.uk may, at its sole discretion, also remove Feedback at the request of the author.

8.5. You shall indemnify, hold harmless and defend grantschemes.co.uk from any claim for libel and/or defamation caused by content posted on the Website by you or any related third party. This clause shall survive the termination of this Agreement.

Payment Terms

You agree that you are responsible for paying our invoices within the payment terms of the invoice. If your account has an invoice which is more than 14 days overdue your account will be automatically restricted.

You agree to receive all invoices by email to the email address listed on your installer registration. It is your responsibility to ensure that this email address is secure and working correctly.

It is your responsibility to keep a copy of all your invoices securely. Grantschemes.co.uk does not accept any responsibility for your record-keeping duties owed to any third party including, but not limited, to HM Revenue and Customs.


Refunds are rarely given but may occasionally be offered in limited circumstances. Any decision to issue a refund is made in line with our internal policies (that may be changed from time to time) and made at our sole discretion.

Any refund that is offered to installers will only be provided by way of Account Credit or credit note.

Account Credit

From time to time, grantschemes.co.uk may offer you Account Credit. Account Credit cannot be exchanged or returned for cash. Account Credit cannot be transferred to any other Trade Account.

The Account Credit will be provided to you with an expiry date. When an expiry date is reached, any Account Credit remaining will expire and will be removed from your account balance.

Failed & Disputed Payments

If you have a question about a charge on your credit or debit card, you agree to contact us using the form available on our Contact Us page.

 Should any payment method you use fail or is later reclaimed by the bank or card issuer you agree to pay any costs incurred by us plus a £20 + VAT administration fee.

Change of Account Ownership and Trade Account Contact

There are only limited circumstances in which an Account Owner or a Trade Account Contact can be changed to a different person or legal entity. At no time may an Account Owner or Trade Account Contact be changed to an individual or organisation not associated with the Account Owner.

15.2. In the event that an Account Owner is a limited company/partnership and that limited company is dissolved or partnership is terminated, you agree to inform us using the form available on our Contact Us page immediately.

All Account Owner and Trade Account Contact changes are made at our sole discretion, in line with our internal policy that may be changed from time to time.


You acknowledge that Grantschemes.co.uk may establish limits concerning the use of our Website, including, but not limited to, the maximum number of days that content will be retained by the website, the maximum number and size of job postings, email messages, or other content that may be transmitted or stored by the Website, and the frequency with which you may access the website.

All Customers acknowledge that Grantschemes.co.uk cannot guarantee that a Tradesperson will Express Interest in their Job. Further, in the event of a Shortlist we cannot guarantee that the Tradesperson will be available to quote or complete the Job.

You agree that Grantschemes.co.uk has no responsibility or liability for the deletion or failure to store any content maintained or transmitted by the Website. You also acknowledge that Grantschemes.co.uk reserves the right at any time to modify or discontinue the Website (or any part thereof) with or without notice. Grantschemes.co.uk shall not be liable to you or to any third party for any modification, suspension or discontinuance of any Services.

Termination of service

You agree that Grantschemes.co.uk, at its sole discretion, has the right (but not the obligation) to deactivate your account, block your email address, or otherwise terminate or restrict your access to or use of our Website. We may do so immediately and without notice to you, for any reason, including if Grantschemes.co.uk believes that you have acted inconsistently with the spirit of this Agreement.

You agree that Grantschemes.co.uk shall not be liable to you or any third-party for any termination or restriction of your access to the Website.

You agree not to attempt to use the Website after your account has been terminated.


We reserve the right to change or update this Agreement from time to time. As a user of the Website, you are responsible for acknowledging any updates to this Agreement. If you fail to do so, your access to our Website may be restricted.

Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with English law. Disputes arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the English courts.

If any provisions hereof are held to be illegal or unenforceable, such provisions shall be severed and the remainder of this Agreement shall remain in full force and effect unless the business purpose of this Agreement is substantially frustrated.